Dodo Loves Marketing

If your company has a formal employee appraisal system, do you feel that:

A high rating will boost an employee’s enthusiasm for the organization?

A satisfactory rating will provide a motivating push for better work?

An unsatisfactory rating will provide a motivating push for better work?

The actual answer to all of the above questions is definitely “no.” Studies show that (perhaps contrary to logic) most employees consider their own work performance to be “above average.” ..more

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The workplace is becoming more racially diverse, thanks to affirmative action and increased educational opportunities for minorities. Unfortunately, racial tensions often manifest themselves. These can disrupt working relationships, slow down productivity, dampen motivation, alienate clients and customers, and even invite legal action.

When racism erupts, managers tend to make some common mistakes, like:

• Setting ultimatums. “Some managers simply say, ‘You two will work together or else,’ ” says Maudine Cooper, staff director for the District of Columbia government mayor, Washington, DC. “This approach only makes matters worse.” Forcing a relationship does not change people’s feelings, which are at the root of the problem. As long as they continue to harbor the hatred or mistrust or whatever it is they feel, the problem will tend to persist. ..more

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