Posted by: arlene on Thursday, 10th Jul, 2008
Stay at your desk until the call comes through. If you disappear the call charge is still ticking away. Nothing irritates the person at the other end more than hanging on for an incoming call.
The operator is probably very busy at peak times but not so busy at other times. He or she may be busy for only 50 per cent of the time and may like to take on additional work for off-peak times. ..more
Posted by: arlene on Thursday, 10th Jul, 2008
Long telephone conversations are obviously expensive. Calls should be planned and precise but, in addition to keeping the conversation as short as possible, consider other ways of reducing the telephone bill.
By keeping a close eye on all the detail and by checking against your own records it may surprise you how often you may be able to identify an overcharge. Perhaps you don’t even look at the telephone bill but please don’t leave it to the telephone company. Treat it like any other supplier’s invoice and subject the account to scrutiny. Get out the last three years’ telephone bills and compare the quarterly charges item by item, line by line. ..more
