Dodo Loves Marketing

About one-fifth of households reported buying a figurine or sculpture in 2007, about the same as in 2003. A popular gift item for collectors, figurines often carry a greeting or social expression that makes them perfectly suited to gifting or as a remembrance. Figurines have been popular collectibles in the past, with lines such as Precious Moments and Hummel passed from generation to generation. But today, figurine collectibles are looked upon with disdain by many as something that one’s grandmother liked, but not something for me. ..more

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Great managers have to survive in a hostile world. Most companies do not value excellence in every role. They do not provide alternative career paths for their employees. And they do not give their managers the leeway to design graded levels of achievement or broadbanded pay plans. If you find yourself living in this restricted world, what can you do? ..more

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The conventional career path lacks forgiveness. As the employee climbs from rung to rung, the rungs are burned behind him. If he climbs onto a rung and struggles, he knows that his reputation will suffer and his job will be in jeopardy. There is no turning back. By punishing career missteps so severely, this path discourages everyone from taking bold career steps. In conventional wisdom’s world, taking bold career steps in order to discover a latent talent or to refine an existing one is almost as foolhardy as volunteering to learn the trapeze without a safety net. ..more

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Here are two, of the infinite number of possible answers:

“I think it is very important to be persistent, particularly if you really believe in your ideas. We really encourage that kind of candor here. With my team, if I have a suggestion that others disagree with, I know they will expect me to keep supporting my idea until somebody comes up with a better one. In fact, it happens all the time.” ..more

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1. MAKE SURE THE TALENT INTERVIEW STANDS ALONE

Recruiting can be a complicated process. The candidate has to learn about you, the company, the role, and the details of his compensation. You have to check his résumé, make him an offer; he may counter, you then resubmit your offer; and so the negotiating continues until finally you both feel comfortable enough to commit. This process is important, but all of it should be handled separately from the talent interview. ..more

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Sooner or later you’ve got to begin someplace. Why not with Your own group? Sometimes, because of organizational constraints, the only meetings you can affect are the ones in which You participate. It makes sense to test these ideas in your own back yard. There is no better place to develop your skills and gain experience. If you’re going to spend valuable time and energy participating in meetings, why not make them more productive and enjoyable? Here are eight steps you can take as manager/chairperson to introduce the Interaction Method into your meetings. ..more

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People often think of ‘networking‘ as something that is only done at high-powered levels. Not so. Letting mothers at the school gates know about your services, swapping information with friends at the rugby club is all networking. ‘I found that other mums were my best customers,’ says Sarita, a beauty therapist. ‘When my sons were invited to tea with their friends, they’d often mention that I ran a beauty business and I got plenty of of clients that way !’

You cannot afford to be too indirect about offering your services. On the other hand, old contacts may be put off if you continually pester them for work. It is better to engineer a meeting about another matter and then explain what you can do for them, rather than endlessly cold calling. Persistence may pay off — but it can also put people off. This is why ‘forums’ for networking are so important. ..more

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Licensing, registration and inspection

It is amazing how many businesses require some form of licensing, registration or inspection. Bed and breakfast establishments, for instance, may need to be inspected by fire officers, to be registered with the local authority, and may even need planning permission and official approval of their signs from local planning officers. That’s before they start taking on catering, in which case there is another host of rules to contend with. These rules have been set up for the public good, wisely or otherwise. But many people do not know about them. Unfortunately, ignorance is no defence and you could end up being fined heavily if, for instance, your kitchen is not up to environmental health standards for a catering business, or if you are an unregistered childminder. If you make toys which do not comply with safety standards or sell clothes without the correct labelling, you could also end up in hot water. ..more

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Most people cringe at the thought of giving a speech or chairing a meeting. The limelight is on you and everyone is watching and listening. Who wouldn’t feel at least a bit on edge under these circumstances? While many can muster their courage to get through these events, there are some who find their limbs shaking and their foreheads perspiring at the very thought of the next public speaking occasion. ..more

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Shyness affects just about everyone under certain situations. While most people cope reasonably well with occasional shyness, there are some who live in a personal prison, unable to reach out and make friends or relate positively to others. Being shy at work can severely limit work effectiveness, unless of course, you work generally on your own with little or no contact with others.

Shy people present themselves at work in many varied ways. There is the quiet wallflower who fades into the background and is not often noticed. At the opposite extreme, there is the raging extrovert who can be loud, aggressive and abrasive, but who finds it difficult to relate on an intimate level to others. In between, there are many other people, such as the knocker, the person who knocks or degrades others. ..more

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Once you’ve done your market research and worked out if you can make a profit from the business, the next step is to take advice. This will not only confirm whether your calculations are realistic, but can take a lot of the pain out of setting up. The good news is that there’s lots of advice available - and much of it is free. What’s more, experts on small businesses reckon that over 60 per cent of small business failures could be avoided if only people took advice in three areas - money, management and marketing.

1 TECs/LECs A good place to start is your local Training and Enterprise Council (TEC), or Local Enterprise Council (LEC) . These can also put you in touch with other helpful agencies; such as your local Enterprise Agency and Business Link. You can find them through your telephone book, Yellow Pages or local library. The Department of Trade and Industry also has a hotline. ..more

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There are thousands of grants and low interest loans available for small businesses. The problem is finding out what they are and whether your business qualifies. Some fields are more liberally provided with grants than others. For instance, the Crafts Council has a setting-up scheme which allows selected craftspeople to receive a grant of £2,500 for maintenance and up to £5,000 for equipment (they pay half of equipment costs), provided they apply within two years of setting up. While this would not cover your start-up costs entirely, it could certainly be a very useful addition. Other areas where grants may be forthcoming include : ..more

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Employ more than one travel agent

Some firms get locked in to one travel agent, but by giving them a monopoly you could be the loser. Go to several travel agents to get comparative quotes for the same journey. Then you will see just how complex air fare structures can be and how a travel agent with a competitive spirit can save you a small fortune. In-house travel offices give good service but are they working as competitively as they can in a non-competitive environment?

Plan overseas trips

Overseas travel is so expensive that the maximum amount of planning should go into each trip. How often have you seen export sales executives sitting around waiting in the hotel foyer for their contact to arrive? Perhaps the reason for his delay is that your agent is out making last-minute appointments around town — a job which should have been done weeks ahead. ..more

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Now that we have examined some of the negatives of expansion from a very small business to a medium-sized small business, let’s give equal time to the potential benefits.

One of the most important components of gross profit is the degree to which you’re able to set your selling price. Your ability to set that price is largely a function of your control of the marketplace. At one extreme, you may have a patented product for which there is no substitute, and for which there is totally elastic demand (people will buy it at any cost). If that item costs you a dollar, you may be able to sell it for ten dollars, one hundred dollars, even one thousand dollars. At the other end of the spectrum, you may be selling wheat in Nebraska. In that case, it’s unlikely that you’ll be able to command one-tenth of one cent over the market price on the day you sell. ..more

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Do What’s Right

Your job is one of the toughest proving grounds for your integrity. Behavior that’s clearly wrong at home or among friends is often standard conduct at the workplace. Work is where many people who disapprove of lying, cheating, and stealing have no problem calling in sick when they aren’t, stretching the hours on their time cards, or taking home merchandise that’s not theirs.

Behave according to what you know, not according to the code of ethics that you see others following. ..more

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3. Be Real

There are two voices in your brain. The first says, “If I admit my mistakes, I’ll look weak and lose people’s respect.” The second says, “When a person I respect admits her mistakes, I end up respecting her more.” Isn’t it amazing how you can know a fact but think you’re the only one on the planet that it doesn’t apply to?

When you’re wrong, say it. It may temporarily streak your self-image, but it polishes the image others see.

Let’s say you lose your cool and ridicule a worker in front of everyone. A moment later you regret your action and decide to admit you were wrong. You can say you’re sorry in two ways. No matter what words you use, the first kind of sorry means, “I’m sorry because what I did made me look foolish.” The only thing you regret is the damage you did to yourself. Let’s call that a selfish sorry. ..more

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Lots of people give money every once in a while—usually when someone asks for it. But the real power in giving comes when you give every month to the same causes. The best kind of giving adds up, little by little, month to month, year to year, like a savings account. But with giving, you’re saving more than money. If you’d like to give a portion of your income regularly, here are some steps to help you get started.

GETTING STARTED

1. PICK A PERCENTAGE

Choose a percentage of your income that you’d like to give each month. Work with that bonehead-easy budget I showed you to make sure that you can afford the amount you commit to. ..more

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As you head into the third and final section of this book, you may still be wondering about what kind of business you actually want to launch. You may have the fire in your belly. You may be in The High- Performance Zone. You may have spent hours thinking about a business plan. But you may still be uncertain about where to go from here. Well, this session on franchising may be just what you’re looking for.

Globally, franchising growth has been explosive.

America has really fueled the explosive growth in franchising. In fact, in America, franchising accounts for ± 42% of all retail business and ± 10% of the gross national product. In America, six million people are involved in half a million franchise outlets. In Australia, on the other hand, franchising accounts for 25% of all retail business. ..more

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If you end up getting a loan, make the payments on time. If your payment is late, the lender will usually report this to a credit bureau; everyone looking at your credit report will know. If you mess up two or three times in one year, it looks really bad.

If the loan has no early repayment penalty (can you believe you’d get in trouble for paying back someone too soon?), pay it off as rapidly as possible. Even with an extra $10 in each payment, you’ll pay it off much faster and save interest. If you have money in a bank account and you don’t need it for a couple of years, use it to pay off the loan. Then deposit your monthly loan payment into your bank account instead. You’ll be the one earning interest on the payments instead of the lender. ..more

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More and more managers are on the move. By the time they reach their late forties, general managers have assumed from three to nine managerial posts. All else being equal, a manager’s functional background, experience and special competencies will determine how that person takes charge, according to Dr. John J. Gabarro, professor of organizational behavior at the Harvard Business School, who carefully monitored the management experiences of 14 new executives over a three-year period.

Some managers make the transition in easy, sure strides; others falter and fail. Here are some touchstones for a safe voyage: ..more

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