Archive for the 'Business Travel' Category

The Art of Interviewing for Talent “Which are the right questions to ask?” part 3

Posted by: arlene on Sunday, 10th Aug, 2008

b. Satisfactions

Everyone breathes different psychological oxygen. What is fulfilling for one person is asphyxiating for another.

Great accountants love the fact that two plus two equals four every time they do it. Great salespeople get a kick out of turning a no into a yes. Great flight attendants gravitate toward the tired, angry business traveler or the boisterous school sports team at the back, because they enjoy turning around the tough customers. ..more

Dealing with Workplace Problem People

Posted by: arlene on Monday, 14th Jul, 2008

With reference to a particular person X at work, do you frequently

  • Wake up in the morning and immediately think ‘Oh no, I’ve got to face X again today’?
  • Store anger throughout the day about X?
  • Find yourself frequently in conflict with X?
  • Experience jealousy about others‘ ability to get on with X?
  • Back away from confrontations with X and then get angry at
    yourself because of your inability to act appropriately?

Hate (Despair, Despondency and Depression) at work, Hate and Jealousy at Work

Posted by: arlene on Friday, 11th Jul, 2008

At risk of dwelling upon the negativities of relationships, it is important to consider two very strong and most upsetting emotional states—hate and jealousy.

Most of us have experienced hate (many loving relationships have a subtle or not-so-subtle hate component). As for jealousy, you will most probably know someone, if not yourself, who is predisposed to this strong emotional state.

Let me briefly mention the case of Michael, an architectural draughtsman who is married to Lisa. Michael comes from a close-knit Southern European family and married Lisa, an attractive Australian lass, when they were both in their early twenties and when both were socially and sexually inexperienced. Even though Michael is bright, well-qualified and successful in his job, he nevertheless is pathologically jealous of his wife and any association she might have with other men. ..more

Love (Exciting, Depressing, Challenging, and Frustrating) at Work

Posted by: arlene on Friday, 11th Jul, 2008

Love and hate are potent feelings which can overwhelm you, often just when your emotions can least afford the upset. For example, how often have you experienced the following situations?

  • Feelings of love interfere with your concentration at work.
  • You love (and sometimes hate) a person who doesn’t love you.
  • You hate your boss or a colleague.
  • You’re jealous of the attention given to a person you love.
  • You love a person working nearby, but fear acting upon your feelings.
  • You were in a relationship until yesterday when your partner said, Enough! ..more

Overseas Trips: National and Inter-National Travel costs need regular Scrutiny, get costs reduced (11-18)

Posted by: arlene on Tuesday, 8th Jul, 2008

Employ more than one travel agent

Some firms get locked in to one travel agent, but by giving them a monopoly you could be the loser. Go to several travel agents to get comparative quotes for the same journey. Then you will see just how complex air fare structures can be and how a travel agent with a competitive spirit can save you a small fortune. In-house travel offices give good service but are they working as competitively as they can in a non-competitive environment?

Plan overseas trips

Overseas travel is so expensive that the maximum amount of planning should go into each trip. How often have you seen export sales executives sitting around waiting in the hotel foyer for their contact to arrive? Perhaps the reason for his delay is that your agent is out making last-minute appointments around town — a job which should have been done weeks ahead. ..more

Involved in Success New Products and Product Improvements continue…

Posted by: arlene on Friday, 27th Jun, 2008

11. Test the product thoroughly prior to launch

Your new product won’t get off the ground unless you test it before the launch. Customers hate being guinea pigs and will start looking elsewhere for supplies, as well as returning faulty goods for recompense.

12. Plan the termination of a product’s lifespan

If a new product is intended to replace an existing one, it is essential to time the introduction of the new product so as to allow stocks of the existing product to be sold first. Be careful not to ‘land’ stocks of old models on a valued customer’s lap, as he will resent being overstocked and be unable to take up stocks of the new model. Try to find a market that will willingly accept the old models so that all your valued customers can be involved to the full in the new product launch. ..more

To Grow or not to Grow continue…

Posted by: arlene on Tuesday, 20th May, 2008

Now that we have examined some of the negatives of expansion from a very small business to a medium-sized small business, let’s give equal time to the potential benefits.

One of the most important components of gross profit is the degree to which you’re able to set your selling price. Your ability to set that price is largely a function of your control of the marketplace. At one extreme, you may have a patented product for which there is no substitute, and for which there is totally elastic demand (people will buy it at any cost). If that item costs you a dollar, you may be able to sell it for ten dollars, one hundred dollars, even one thousand dollars. At the other end of the spectrum, you may be selling wheat in Nebraska. In that case, it’s unlikely that you’ll be able to command one-tenth of one cent over the market price on the day you sell. ..more

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