Operating procedures are about to be changed to meet a new production schedule. Senior members of your staff favor one solution, the younger ones defend an alternate option. Either one could work.
Each faction is jockeying for power, each wants your support and you are caught in the middle of office politics.
As manager, you want to resolve the situation without offending or alienating either group. “Uppermost is not being seduced by the politics of one group over another,” says Dr. Bill Knaus, a management consultant from Longmeadow, MA. ..more
