You have been aware of the situation for some time now. Bits and pieces of overheard conversations, some rather telling comments from your boss, cryptic glances from some employees. Putting it all together, it seems to add up to one thing: One or more of the people who report to you are going behind your back, taking ideas, complaints, whatever, directly to your boss while bypassing you.
But though you are aware of what is happening, you don’t know why it is. “And that’s something I’m going to have to find out,” you tell yourself. “I’m getting it from both sides—and I have to find a way to put an end to it.” Now you wonder, just what is the best approach to take in a situation of this kind? ..more
